Netflix Customer Service Jobs ? Remote and Part-Time Options
Remote, USA
Full-time
Posted 2025-03-15
Netflix is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This position is entirely remote, allowing you to work from the comfort of your home. We offer flexible part-time hours to accommodate your lifestyle while providing excellent support to our subscribers. Key Responsibilities: ? Assist Netflix customers via chat, email, and phone to resolve account issues, answer questions, and provide troubleshooting support. ? Deliver exceptional customer service, maintaining a professional and friendly demeanor in all interactions. ? Help customers navigate the Netflix platform, including account setup, subscription management, and troubleshooting streaming issues. ? Escalate complex issues to the appropriate departments for resolution. ? Stay informed about Netflix content, features, and updates to better assist customers. Qualifications: ? High school diploma or equivalent; some college or customer service experience preferred. ? Excellent communication skills, both written and verbal. ? Strong problem-solving abilities and attention to detail. ? Comfortable working independently in a remote environment. ? Proficiency in using computers and navigating various software systems. ? Flexibility to work evenings, weekends, or holidays as required. What We Offer: ? Competitive hourly pay. ? A supportive, team-oriented virtual work environment. ? Flexible part-time schedules to suit your needs. ? Opportunities for career growth within Netflix. ? Access to Netflix's streaming platform as part of your employee perks. How to Apply: If you're passionate about entertainment and enjoy helping people, we'd love to hear from you! Please submit your application online, including your resume and a brief cover letter detailing your customer service experience. Netflix is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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