Remote Customer Service Representative
Contact Center Account Specialist Overview
Citadel is seeking an experienced Contact Center Account Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences while promoting and selling our products and services.
? Respond to inbound phone and multimedia inquiries, meeting established metrics and service level agreements.
? Maintain advanced knowledge of Citadel's product lines to provide accurate recommendations and troubleshoot service issues.
? Identify customer needs through conversations and account reviews, promoting cross-selling opportunities and generating qualified referrals to other departments when necessary.
? Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
? Meet and comply with all requirements set forth in the SAFE Act, including successful completion of background checks and obtaining a unique identifier from the NMLS.
What We Offer
? Opportunity to work in a dynamic and growing organization.
? Comprehensive training program to develop your skills and expertise.
? Competitive compensation and benefits package.
? Collaborative and supportive work environment.
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Administrative Assistant/Data Entry Clerk
Posted on: 27-02-2025 00:00
Remote Jobs for Students
Posted on: 27-02-2025 00:00
Online Chat Support Representative
Posted on: 27-02-2025 00:00
Remote - Business Development
Posted on: 27-02-2025 00:00
Text Collector (Project Nimbus)
Posted on: 27-02-2025 00:00
Fully Remote Sales Specialist
Posted on: 27-02-2025 00:00
Remote Front Desk Attendant
Posted on: 27-02-2025 00:00
iOS Developer Retail Engineering
Posted on: 27-02-2025 00:00
Host for Fitness Experiences
Posted on: 27-02-2025 00:00
Part Time Sales Representative ? Work from Home Remotely
Posted on: 30-09-2024 00:00
Southwest Airlines Remote Jobs For Beginners ? Apply Now
Posted on: 27-02-2025 00:00
Dise?dor/a El?trico Eplan P8 (*S)
Posted on: 31-07-2024 19:12
$17/hr. Remote Medical Insurance Specialist-NO WEEKENDS!
Posted on: 31-10-2024 05:15
Netflix Tagger Part Time, Work Remotely For Netflix
Posted on: 27-08-2024 00:00
Postal Services Assistant
Posted on: 07-09-2024 00:00
Patient Support Driver
Posted on: 27-11-2024 06:07
(Part-Time) Airbnb careers remote
Posted on: 23-01-2025 00:00
Target Careers Remote 25 An Hour
Posted on: 20-01-2025 06:20
Research and Data Entry Specialist - Water Industry
Posted on: 16-11-2024 00:00