Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 20-01-2025 00:00
Smart Contract Engineer (Remote)
Posted on: 20-01-2025 00:00
Telephone Representative-Part Time (Remote)
Posted on: 20-01-2025 00:00
Dishwasher - Killeen Chili's
Posted on: 20-01-2025 00:00
Remote Help Desk Analyst
Posted on: 20-01-2025 00:00
Walmart Remote Jobs(Data Entry)$30/Hour
Posted on: 20-01-2025 00:00
Remote Entry-Level Travel Assistance
Posted on: 20-01-2025 00:00
Remote Data Entry Job
Posted on: 20-01-2025 00:00
1st Shift Machine Operator
Posted on: 20-01-2025 00:00
Fully Remote Account Executive
Posted on: 20-01-2025 00:00
Customer Onboarding Manager (Remote)
Posted on: 04-12-2024 05:41
Delta Live Chat Agent Jobs – [No Experience Needed]
Posted on: 19-09-2024 00:00
Fedex Entry-Level Remote Jobs (No Degree, No Experience) ? Hiring Now
Posted on: 23-02-2025 00:00
Delivery Merchandiser Trainee
Posted on: 23-11-2024 06:30
AT&T Sales Consultant ? Premier Technologies ? Westbrook, ME
Posted on: 21-02-2025 00:00
Legal Translators, Editors and Transcribers
Posted on: 08-12-2024 17:20
Data Entry Clerk (Part-Time – Evenings)
Posted on: 12-09-2024 00:00
Remote Sr. Software Engineer Jobs | Turing
Posted on: 24-09-2024 00:00
Sr Product Manager I, AI
Posted on: 10-12-2024 18:34
Online Teacher Special Education
Posted on: 27-02-2025 00:00