Pharmacy Technician - IPU Remote Pennsylvania - Healthcare Operations and Patient Support
Join Our Team: Pharmacy Technician - IPU Remote Pennsylvania Are you a detail-oriented and compassionate pharmacy professional looking for a challenging and rewarding role? Do you have a passion for delivering exceptional patient care and support? Look no further! We are seeking a highly skilled and experienced Pharmacy Technician to join our team as an IPU (Intensive Pharmacy Unit) Remote Pennsylvania. As a valued member of our healthcare team, you will play a critical role in ensuring the smooth operation of our pharmacy services, providing support to patients, pharmacies, and healthcare providers. About Us At Humana, we are committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. Our company culture is built on a foundation of respect, integrity, and compassion, and we are dedicated to creating a work environment that is inclusive, supportive, and empowering. Job Summary As a Pharmacy Technician - IPU Remote Pennsylvania, you will work independently in a remote setting, providing advanced administrative and operational support to our pharmacy team. You will serve as an intake for all calls from patients, pharmacies, and healthcare providers, utilizing your knowledge of pharmacy operations and procedures to resolve issues and provide solutions. This is a unique opportunity to work in a fast-paced and dynamic environment, using your skills and expertise to make a positive impact on patient care. Key Responsibilities Provide exceptional customer service to patients, pharmacies, and healthcare providers, responding to calls and inquiries in a timely and professional manner. Utilize knowledge of pharmacy operations and procedures to resolve issues and provide solutions, working independently with minimal supervision. Perform advanced administrative and operational tasks, including data entry, record-keeping, and documentation. Apply mathematical skills to perform calculations and verify accuracy of medication orders. Maintain accurate and up-to-date knowledge of brand and generic drug names, formulary, and pharmacy procedures. Build and maintain IPU patient profiles, ensuring accuracy and completeness of medication information. Troubleshoot and resolve technical issues with pharmacy systems and equipment, utilizing knowledge of ADS troubleshooting and other technical skills. Collaborate with healthcare providers and pharmacies to verify medication orders and obtain necessary information. Escalate urgent requests and issues to senior team members or management as needed. Schedule and Requirements As an IPU Remote Pennsylvania, you will work a unique schedule, including: 7 days on, 7 days off Thursday: 8:00pm - 8:30am ET Friday: 8:00pm - 9:00am ET Saturday: 8:00pm - 9:00am ET Sunday: 8:00pm - 8:30am ET Monday: 10:00pm - 8:30am ET Tuesday: 11:00pm - 8:30am ET Wednesday: 11:00pm - 8:30am ET Essential Qualifications High school diploma or equivalent required; associate's or bachelor's degree in pharmacy, healthcare, or related field preferred. 1-2 years of experience as a pharmacy technician, with experience in data entry and pharmacy operations. Certified Pharmacy Technician (CPhT) certification preferred. Excellent communication and customer service skills, with ability to work independently and as part of a team. Proficient in Microsoft Office, Docuware, and Infinity, with experience with pharmacy management software. Ability to work in a fast-paced environment, with attention to detail and accuracy. Preferred Qualifications 2+ years of experience as a pharmacy technician, with experience in IPU or similar pharmacy operations. Experience with ADS troubleshooting and technical support. Knowledge of pharmacy regulations and compliance requirements. Experience working in a remote or home-based environment. What We Offer At Humana, we offer a comprehensive benefits package, including: Competitive salary range: $40,200 - $55,200 per year. Medical, dental, and vision benefits. 401(k) retirement savings plan. Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave). Short-term and long-term disability. Life insurance. Why Join Our Team? By joining our team as a Pharmacy Technician - IPU Remote Pennsylvania, you will have the opportunity to: Make a positive impact on patient care and support. Work in a dynamic and fast-paced environment, using your skills and expertise to resolve issues and provide solutions. Develop your skills and knowledge, with opportunities for training and professional growth. Collaborate with a team of dedicated and compassionate healthcare professionals. Enjoy a comprehensive benefits package and competitive salary. How to Apply If you are a motivated and compassionate pharmacy professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job