Principal Product Manager, AI (Remote)

Hi, we’re Conveyor , creators of the #1 Customer Trust AI automation platform. We solve problems that our customers “hate with the fury of 1000 suns” (actual quote!) - the dreaded customer security review and RFP processes. These are key parts of the B2B sales cycle, but both still involve too much time, effort, and mental anguish from those involved. Enter Conveyor, where our mission is to eliminate all of the misery from B2B customer trust with maximum automation. We’ve made a lot of progress – we have an awesome customer list whose lives we’ve significantly impacted through product, this year we launched the first AI agents for security reviews (Sue) and RFPs (Phil), and we just raised a $20M Series B from SignalFire and OVF! (TechCrunch) But we have ambitious goals and we’re looking for our next Product Manager to help make them a reality. The top 3 1/2 reasons you should be interested in working at Conveyor: • You’ll be selling a great product with a slam dunk AI use case while building sales processes and foundations to help scale the business. • Everyone on the team is amazing at their jobs. We care deeply about psychological safety, and believe that the ability to take risks and exist in the learning zone is critical to our success. This also comes with high accountability, which isn’t for everyone. But, you have the potential to have an outsize impact on the direction and success of the company. • We’re highly transparent and collaborative. Giving constructive, thoughtful feedback and asking hard questions are highly encouraged! We come together to figure it out when times are hard, and in celebration when we get our wins. 1/2. Plus, we’ll even teach you how to saber a bottle of champagne About the role We’re looking for a Principal Product Manager to discover, prioritize, and deliver innovative AI products at an unfair rate over our competition. This Product Manager will also empower the entire company with context so other teams can leverage the full potential of our product toward their respective business goals. Your Impact: Outcomes You’ll Be Responsible For • Enabling Product, Engineering, and Design with clear, compelling, prioritized, de-risked problems to solve, with clear definitions of success • Enabling Sales, Marketing, and Customer Success with product, messaging, positioning, and supporting materials that address those needs • Improving key metrics with core personas, such as onboarding success rate, adoption, utilization, and Net Promoter Score • Identify greenfield verticals and use-cases for our business and launch new AI Agents • Burnish Conveyor’s market leadership and long-run defensibility by researching, building a vision for, and executing on new products, markets, services, and partnerships Your AI Competencies • A vision for AI products: You can define a vision for GenAI-native workflows that anticipates rapid changes in the GenAI landscape. You keep up with new ideas across industries to draw inspiration (e.g., coding agents / devtools, prototyping tools, vertical AI applications, horizontal AI technologies, infra evolutions) • Evaluation-first mindset: You can assess whether an LLM pipeline is performing adequately, diagnose where it is failing, and use structured techniques to iterate and improve upon its performance. • RAG and Agent conceptual familiarity: You have hands-on experience and product judgment around RAG systems and building AI Agents. • Technical competence with AI tools: You are sufficiently technically competent with building on frontier language models such that you can test your ideas yourself and be a thought-partner with Staff AI engineers. Your Core PM Competencies • Customer Discovery. You are deeply curious, a great listener, and ask “Why?” with empathy and critical thinking. You have strong qualitative research skills, you understand cognitive bias, and you understand common risks to achieving success with software products. You have experience mitigating those risks. • Product Judgment. You can make hard decisions about priorities, trade-offs, and what to say “no” to, backed by just the right amount of data, experiments, and research, as part of an overall strategy or vision. The decisions are good ones and represent common sense, product judgment, and strategic intuition. • Collaborative. You understand the importance of a team. You are collaborative and make good use of resources, e.g., with well-planned meetings or workshops. You can work within Product/Eng/Design as well as with cross-functional teams (e.g., with Sales, Customer Success, and Marketing). • Oral communication. You communicate clearly and effectively in both 1:1s and group settings. You speak with purpose, listen actively, and adapt your style to your audience. Whether facilitating meetings, aligning stakeholders, or presenting strategy, you get to the point and drive clarity. • Written communication. You write clearly and effectively for a business audience. You can both summarize for executives while also offering depth for technical or curious readers. Your Cultural Fit At the end of the day, our culture is one of truth-seeking. • Bias to action. You are hungry and resilient. You take personal, proactive responsibility for clearing away ambiguity and moving projects forward. You identify and pull in relevant stakeholders as needed. You overcome blockers, you think ahead and plan, and you make decisions quickly based on available data. • Growth mindset. You solicit feedback and grow from it. You give constructive feedback, even if difficult, and contribute to our learning culture. You create a high-trust environment by honoring commitments, acknowledging mistakes, and owning up when the answer is “I don’t know” rather than making stuff up. • Insightfulness. You can crunch a lot of information at once and draw insights from it. You have high intellectual horsepower and original, novel ideas. You can become an expert in new domains quickly if the situation calls for it. You can be generative with hard problems. Example backgrounds • 6+ years of early- or growth-stage B2B SaaS experience, with 1-2 years of hands-on experience building GenAI products (e.g., a RAG system, an AI Agent, NLP information extraction or entity resolution tool) • Most of those years were spent either as a Product Manager, a founder, or a combination thereof. • CS degree or 2+ years of SWE experience Compensation and benefits The approximate salary range for this position is $245,000 - $260,000 with an options package. In addition, we provide every employee with: • Comprehensive benefits package with employee medical, dental, and vision • 401k plan • Flexible vacation policy, with a recommended minimum of 20 days off • 14 weeks of paid parental leave • $1000 home office budget (annually) to set up your most productive working environment • Annual professional development budget available to attend conferences, events, and trainings • Company travel to team onsites 1-2 times per year where we come together to connect, collaborate, and eat exceptionally good food! Created at 2025-04-21 17:50:14 Updated at 2025-09-19 23:14:00 Location: Remote (International); About Conveyor: About Conveyor We're helping companies build trust with each other instantly. Conveyor automates entire customer trust workflows with AI Agents, from secure document sharing to generating instant answers to security questionnaires and RFPs. Built with complex orgs in mind, Conveyor helps infosec, presales, and proposal teams scale with fewer resources while ensuring accuracy and speedy turnaround times. With AI-generated answers that are 2x as accurate as others, it cuts time spent on manual tasks by 90%. companyPerks: None raisedToDate: None companyFunding: Series A primaryProduct: Conveyor is the only GPT-powered customer trust portal that automates the entire customer security review, from document sharing to security questionnaire automation. With AI-generated answers that are twice as accurate as generic RFP tools, Conveyor cuts time spent on mind-numbing security reviews by 88%. companyTraction: None companyCustomers: None companyInvestors: None companyCurrentSize: 14 companyDescription: The future is instant & frictionless trust building companyPressCoverage: None More about this company: positions: • Conveyor - Lead (Staff) Product Manager, New Products • Conveyor - Senior Software Engineer, Fullstack • Conveyor - Business Development Representative • Conveyor - AI Architect Apply tot his job