Process Automation Specialist/ Departmental Specialist 13

At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. The Process Automation Specialist is sole person responsible for the administration and support of MSHDA’s OnBase platform and associated services including Microsoft Power Platform. This position requires maintaining proper configuration and access controls as well as supporting business solutions in the areas of document management, workflow, imaging, and integration with business applications. In addition, this position works with Microsoft Power Platform in small application automation. These applications emphasize rapid prototyping, frequent updates, and flexibility to accommodate changing requirements. Examples include project trackers, simple workflow management tools, and inventory trackers. Collaborating closely with DTMB, Executive Operations, and diverse MSHDA business units, the Process Automation Specialist is tasked with establishing and nurturing governance structures for technology tools, ensuring their sustained effectiveness and integration into departmental operations. In addition, the Process Automation Specialist role will offer guidance and counsel to MSHDA business areas seeking to adopt small technology tools and services. This encompasses providing comprehensive insights into security measures, budgetary considerations, and support-related information. The Process Automation Specialist will offer tailored recommendations and assistance to ensure that MSHDA business areas can effectively navigate the implementation and utilization of these tools while aligning with security protocols, budget constraints, and support requirements. This role assumes responsibility for actively soliciting and understanding the business requirements for OnBase workflows and small-scale application development projects, employing OnBase workflows and Microsoft Power Platforms to enhance operational efficiencies within MSHDA business sectors. Tasks include collaborating with MSHDA business units to deploy and maintain diverse Modern Technology projects and solutions, leveraging problem-solving abilities to address operational pain points, troubleshooting challenges as they emerge, and executing solution implementations. Furthermore, the role entails responding adeptly to complex inquiries, contributing to the development of a comprehensive OnBase and Microsoft Power Platform Suite Governance framework, and undertaking special projects as delegated. For additional information, please see the links below: Position Description MSHDA's Code of Ethics MSHDA's Promotional Video MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply. Education Possession of a bachelor's degree in any major. Experience Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level. To be considered for this position you must: • Attach a cover letter describing what strengths and work experience you bring to this position. • Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week. • Attach a copy of your official college/university transcript(s), if you have completed any college/university. Failure to complete any of the above items may result in your application not being considered. Also, information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to MSHDA. Review more information regarding official transcripts. Your application for any position does not guarantee that you will be contacted by MSHDA for further consideration. Only those applicants interviewed may be notified of the results. Based on operational needs, hybrid remote work and alternate work schedule requests for this position may be considered. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that weekly onsite work will be required. Work must be performed in the state of Michigan. As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review. Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627. Special Requirements, Licenses, and Certifications Equivalent combinations of nonprofessional experience, identified by the appointing authority and approved by Civil Service that are represented by subclass codes, will be accepted for classified, professional experience equivalent to the P11-level and above. The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities. Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience. View the entire job specification at: Apply tot his job