QA Manager/Lead

The best CMMS for healthcare maintenance professionals. QA Manager/Lead About Us: At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we’re proud to serve over 1,000 hospitals with some of the largest networks in the country -- including Atrium Health, UPMC, Yale New Haven, SSM Health UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we’re looking for talent that wants to make an impact. If you’re looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch. Your role: We are seeking a hands-on QA Manager/Lead who will operate as a player-coach, leading and mentoring a small team of 2–4 QA Engineers while actively contributing to testing efforts. This role is critical in driving our Quality Vision, ensuring that automated testing becomes a cornerstone of our development lifecycle and that every release meets the highest standards of reliability and user experience. Your Responsibilities: Leadership & Coaching • Lead, mentor, and develop a high-performing QA team (2–5 engineers). • Foster a culture of quality, accountability, and continuous improvement. • Act as a hands-on contributor while guiding team members on best practices. Quality Strategy & Execution • Partner closely with the VP of Technology to achieve the Quality Vision by ensuring that full automated testing is baked into the development process. This includes ever increasing unit test coverage, validating interface contracts via integration tests, comprehensive UI tests, and validating core workflows with critical path end-to-end tests. • Define and enforce QA standards, processes, and tools for automation and manual testing. • Drive adoption of AI driven testing strategies Cross-Functional Collaboration • Work with Product Management and Engineering teams to integrate QA early in the development cycle. • Evolve our Testing strategy to ensure QA and Product UAT can occur prior to every release. • Advocate for quality in sprint planning, design reviews, and release readiness. Automation & Tools • Drive adoption of modern test automation frameworks and CI/CD integration. • Identify gaps in test coverage and implement solutions to close them. • Monitor and report on quality metrics, ensuring transparency and accountability. What you’ll bring to the team: • Proven experience as a QA Lead or Manager in an agile software development environment. • Strong hands-on experience with automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, etc.). • Expertise in test strategy, planning, and execution across unit, integration, UI, and end-to-end testing. • Familiarity with CI/CD pipelines and DevOps practices. • Excellent leadership, communication, and collaboration skills. • Ability to balance strategic vision with tactical execution. Preferred Skills: • Experience with AI-driven testing or intelligent automation. • Knowledge of cloud platforms and microservices architecture. • Strong analytical and problem-solving abilities. • 5+ years of experience in Quality Assurance / Development • 2+ years of experience in a leadership capacity (Lead or Manager) Work Location: Remote. Compensation: Compensation for this role will be determined based on relevant experience, qualifications, and work location. The expected salary range is $130,000 to $150,000. Our Values: • Customer inspired. • Solutions-first. • One team. • Impactful experts. We look forward to hearing from you! Don’t meet all the requirements? We’re all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you. FSI is an Equal Opportunity Employer: We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company. Apply tot his job