[Remote] Bilingual Customer Service Representative – Spanish English – Remote in New York
Note: The job is a remote job and is open to candidates in USA. TTEC is an award-winning employment experience company seeking a Bilingual Customer Service Representative – Spanish-English. In this role, you will resolve escalated customer calls and provide exceptional service to enhance the customer experience. Responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Skills At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience High speed internet connection (>25mbps). A hardwired connection to your home router is recommended Benefits PTO Tuition reimbursement Health and wellness incentives Company Overview TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is