[Remote] Pension Technology Consultant

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. WTW is a leader in the defined benefit outsourcing business, seeking a Pension Technology Consultant to contribute to retirement administration projects. This role involves managing client relationships, overseeing system implementations, and providing consulting on defined benefit administration and technology solutions. Responsibilities • Drive superior, consistent project management for concurrent projects • Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards • Serve as the day to day project lead, ensuring the progress of teams against established goals • Serve as primary, daily contact to clients on delivery of services • Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers • Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice • Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc • Efficiently and effectively trouble shoot and resolve client issues • Train clients on use of new tools and approaches • Contribute to the development of new tools, processes and solutions to meet clients’ outsourcing and broader human resources needs • Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions • Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals • Hold regular meetings to monitor progress and identify any issues • Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs • Participate in finalist presentations and other activities to help close new business Skills • 10 years' experience leading projects involving the application of technology to solve human resource needs such as: defined benefits administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll • Solid experience consulting on the fundamentals of Defined Benefit plan design and service delivery/technology solutions including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation • Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions • Strong interpersonal and client management skills • Excellent written and verbal communication skills • Strong analytical, integrative and problem solving skills • Strong organizational abilities and flexibility to work in a performance driven environment • Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement • Desire to learn, accept new challenges, and have fun • Bachelors degree or equivalent in business, management information systems, human resources management, benefits administration or related field required • Proficient in MS Office (including Excel), MS Project, Windows platforms • Ability to travel and work extended hours as needed • Prior experience as a defined benefit project manager • Masters degree a plus Benefits • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Company Overview • WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth. It was founded in 1828, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is Apply tot his job
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