Senior Customer Engineer – Google Cloud Solutions Architect & Technical Evangelist

Remote, USA Full-time
Join the Innovative Team at Woolpert Digital Innovations Woolpert, Inc. is a pioneering national architecture, engineering, and geospatial (AEG) firm that stands at the forefront of innovation, blending site and architectural design excellence with cutting-edge technology and geospatial applications. As a certified Employer of Choice by Great Place To Work, we pride ourselves on building great companies from exceptional people and amazing clients. Our growth has led us to seek an experienced Senior Customer Engineer to join our Google Cloud practice within the Digital Innovations Team. About the Role As a Senior Customer Engineer (CE) at Woolpert, you will play a pivotal role in introducing and reinforcing a Cloud-first, Cloud-native mindset to our customers. You will serve as both a technical subject matter expert and a creative advocate for customer-centric solutions. Your responsibilities will span from interfacing with existing and prospective clients through solution implementation to creating proof-of-concepts (POCs) using a variety of Google, 3rd party commercial, and open-source tools. Key Responsibilities Customer Engagement: Consult with new and existing customers on business and technical requirements, focusing on Cloud solutions (IaaS, PaaS, SaaS, hybrid Cloud). Pre and Post Sales Expertise: Provide expertise in one or more of our GCP service offerings: Data & Analytics, AI & ML, Cloud Native Development & App Modernization, Migration, Google Workspace. Solution Architecture: Design and scope solution architectures and Cloud spend resource usage estimates for customers. Deliverables include solution diagrams, implementation plans, budgets, and professional services statements of work (SOW). Proof-of-Concepts (POCs): Build or support rapid POCs and proof of value experiments. Solution Development: Write, refactor, and optimize new or existing solutions to create fast, easy-to-use, production applications. Deployment: Deploy software and solutions to cloud infrastructure in a repeatable way. Customer Education: Educate customers through direct product training and by influencing them towards modern CI/CD engineering habits. Troubleshooting and Q&A: Conduct interactive sessions for troubleshooting problems, recommending best practices, and technical Q&A. Qualifications Essential Qualifications Experience: 5-8 years of experience in software engineering or a similar field. Cloud Solutions: Experience building and deploying production-grade Cloud solutions in a virtualized environment such as Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure, or similar platforms. Programming Skills: Proficient in at least one of: Java, C#, C, Python, Go, modern JavaScript. Ambiguity Tolerance: Comfortable working on projects with a high degree of ambiguity, able to create an elegant cloud-based solution from scratch. Communication: Able to speak, write, or teach with strong expertise in multiple focus areas, demonstrating thought leadership. Autonomy: Able to operate autonomously with little to no oversight. Preferred Qualifications Google Cloud Certifications: Relevant Google Cloud, AWS, Azure certifications. CI/CD Deployment: Experience with CI/CD deployment to Cloud/containerized environments. IoT and Telemetry: Experience with IoT or telemetry data ingestion and processing pipelines, including analytics or ML. Industry Experience: Experience working in industries such as ride-sharing, ride-hailing, last-mile delivery, logistics. IoT and telemetry experience is particularly helpful. Mobile Web Development: Experience with mobile web development and design using a modern toolchain. Google Maps Platform: Basic knowledge of Google Maps Platform (GMP). What We Offer Career Growth and Learning Benefits At Woolpert, we recognize the importance of developing top talent from within. Our employees have access to a wide range of training and coaching programs and are rewarded for their achievements through our excellent benefits package and competitive salaries. Work Environment and Culture Our company culture values innovation, teamwork, and customer satisfaction. We strive to create a work environment that is collaborative, dynamic, and supportive. As a remote employee, you will have the flexibility to work from anywhere in the US (lower 48) and be part of a team that is passionate about delivering cutting-edge solutions. Compensation and Benefits We offer a comprehensive compensation package that includes competitive salary, benefits, and perks. Our benefits package includes health insurance, retirement savings, and paid time off. We also offer opportunities for professional growth and development, including training and mentorship programs. Why Join Us? By joining our team, you will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the growth and success of our company. We value innovation, creativity, and customer satisfaction, and we are committed to creating a work environment that is supportive, dynamic, and collaborative. How to Apply If you are a motivated and experienced Senior Customer Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via-email, the internet or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid. Apply for this job
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