**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales Support**
At arenaflex, we're passionate about revolutionizing the way people interact with automotive and recreational vehicle dealerships online. As a Chat Specialist, you'll play a vital role in providing exceptional customer experiences, turning website traffic into leads, and driving revenue for our dealer clients. If you're a positive, energetic, and tech-savvy individual with a passion for customer service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our cutting-edge technology and dedicated team of experts are committed to helping dealerships succeed in today's digital landscape. With a relaxed, yet professional and fun work environment, we're the perfect place for individuals who thrive in a dynamic and fast-paced setting. **Job Summary** As a Chat Specialist, you'll be responsible for engaging with customers via online chat, providing accurate information about our products and services, and capturing valuable lead information for our dealer clients. If you're a quick learner, enjoy working with technology, and have a passion for delivering exceptional customer experiences, this could be the perfect opportunity for you. **Responsibilities** - Handle a wide variety of customer inquiries via online chat, providing accurate and timely responses to ensure a positive customer experience. - Provide detailed information about our products and services, including automotive and recreational vehicle sales, service, finance, and general dealership questions. - Narrow down on appointment information to schedule appointments and capture customer contact information for lead generation and client review. - Summarize interactions based on customer needs for client review, ensuring that our dealer clients have a clear understanding of customer preferences and interests. - Develop and maintain a knowledge base of our evolving products and services, staying up-to-date on industry trends and developments. - Collaborate with our team to identify areas for improvement and implement changes to enhance our customer service experience. **Qualifications** - Previous experience in retail customer service or the automotive industry is preferred, but not necessary. - Basic internet and window-based computer skills are a must, with a strong ability to multitask and adapt to change. - Positive and professional demeanor, with excellent written and verbal communication skills. - Ability to type at least 35 WPM, with 40 and above preferred. - Strong problem-solving skills and a willingness to learn and grow with our company. **Requirements** - Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse. - Must live within the state of Florida. - Quiet, dedicated work space free from distractions is essential, as this is a remote position. - Ability to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT. - Reliable internet connection and a quiet workspace are required for success in this role. **Benefits and Perks** - Competitive hourly rate of $13 per hour. - Opportunity to work from home and enjoy a flexible schedule. - Comprehensive training program to ensure your success in this role. - Collaborative and dynamic work environment with a team of passionate and dedicated professionals. - Ongoing support and resources to help you grow and develop your skills. **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we want to hear from you! Apply now to join our team of Chat Specialists and take the first step towards a rewarding and challenging career with arenaflex. Apply Now! Apply for this job