Experienced Chat/Text Crisis Specialist for 3rd Shift – Nonprofit Behavioral Health Services Professional

Introduction to arenaflex and the Industry arenaflex, a leading nonprofit organization in the behavioral health services sector, is dedicated to providing compassionate and comprehensive support to individuals in crisis. As a pioneer in the field, arenaflex recognizes the importance of accessible, high-quality care and is committed to fostering a culture of diversity, empowerment, and inclusivity. With a strong focus on community outreach and intervention, arenaflex is seeking a skilled and empathetic Chat/Text Crisis Specialist to join its team on the 3rd shift. Why Join arenaflex? By choosing to work with arenaflex, you will become part of a dynamic and supportive environment that values your professional growth and well-being. Our comprehensive benefits package includes: Competitive salary up to $28.10 per hour Comprehensive medical, dental, and vision coverage to ensure your health and wellness A 403b retirement plan with company match to secure your future Generous paid time off and ten paid holidays to maintain a healthy work-life balance Opportunities for continuing education and professional development to enhance your skills and knowledge A supportive and inclusive work environment that celebrates diversity and empowerment Job Responsibilities As a Chat/Text Crisis Specialist at arenaflex, you will play a vital role in providing telephonic or chat clinical screenings and risk assessments for individuals in crisis. Your key responsibilities will include: Conducting thorough assessments via chat/text to evaluate suicide risk and identify community resources Providing follow-up calls for individuals assessed as moderate to high risk for suicide, ensuring they receive the necessary support and care Maintaining compliance with ethical and clinical standards as per accreditation requirements, upholding the highest level of professionalism and integrity Participating actively in ongoing supervision, training, and team meetings to stay updated on best practices and share knowledge with colleagues Essential Qualifications To be successful in this role, you will need: A Bachelor's degree in Behavioral Science, Psychology, Social Work, or a related field, or a Certified Peer Recovery Specialist certification Six months to one year of related crisis experience preferred, although we welcome talented individuals from diverse backgrounds Excellent communication skills, with the ability to effectively convey empathy and support through written, verbal, in-person, and virtual methods Demonstrated high-level customer service skills and professional etiquette, with a strong focus on providing compassionate care Knowledge of suicide assessments and crisis intervention techniques, with a commitment to staying updated on best practices Preferred Qualifications To stand out as a candidate, you may have: Experience in crisis intervention or mental health support roles, with a deep understanding of the complexities and challenges associated with these positions A strong passion for delivering exceptional care and support to individuals in crisis, with a commitment to making a positive impact in your community Skills and Competencies To excel in this role, you will need to possess: Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments in high-pressure situations Excellent communication and interpersonal skills, with the ability to build rapport with individuals from diverse backgrounds and age groups A strong commitment to diversity, equity, and inclusion, with a willingness to learn and grow in a dynamic and supportive environment Ability to work independently and as part of a team, with a flexible and adaptable approach to changing circumstances and priorities Career Growth Opportunities and Learning Benefits At arenaflex, we are dedicated to supporting the professional growth and development of our team members. As a Chat/Text Crisis Specialist, you will have access to: Ongoing training and supervision to enhance your skills and knowledge in crisis intervention and mental health support Opportunities for continuing education and professional development, with a focus on staying updated on best practices and industry trends A supportive and inclusive work environment that encourages collaboration, creativity, and innovation Work Environment and Company Culture arenaflex is proud to offer a dynamic and supportive work environment that values diversity, empowerment, and inclusivity. Our company culture is built on a foundation of: Respect and empathy for all individuals, regardless of their background, age, or circumstances A commitment to delivering exceptional care and support to those in need A collaborative and inclusive approach to teamwork, with a focus on sharing knowledge and expertise A strong emphasis on work-life balance, with a range of benefits and perks to support your well-being Compensation, Perks, and Benefits As a valued member of the arenaflex team, you will be eligible for a range of benefits, including: A competitive salary and benefits package, with opportunities for professional growth and development A supportive and inclusive work environment that values diversity and empowerment Access to ongoing training and supervision, with a focus on enhancing your skills and knowledge A range of perks and benefits, including paid time off, holidays, and a 403b retirement plan with company match Conclusion If you are a compassionate and skilled crisis specialist looking to make a positive impact in your community, we encourage you to apply for this exciting opportunity at arenaflex. As a leader in the nonprofit behavioral health services sector, we are committed to delivering exceptional care and support to those in need. Join our dynamic and supportive team today and take the first step towards a rewarding and challenging career in crisis intervention and mental health support. Apply now to become a part of the arenaflex team and make a difference in the lives of others. We look forward to receiving your application and exploring how you can contribute to our mission of providing compassionate and comprehensive support to individuals in crisis. Apply for this job