**Experienced Customer Service Agent - Airport Operations and Logistics**

At arenaflex, we're passionate about delivering exceptional customer experiences and ensuring the safe transportation of cargo and baggage. As a Ramp Agent, you'll play a vital role in our mission to Keep Climbing by providing top-notch service to our customers and ensuring the smooth operation of our airport logistics. If you're a team player with a passion for customer service and a commitment to safety, we want to hear from you! **About arenaflex** arenaflex is a leading provider of air transportation services, with a reputation for excellence and a commitment to innovation. Our team of dedicated professionals is passionate about delivering exceptional customer experiences and ensuring the safe transportation of cargo and baggage. We're proud to be a part of the arenaflex family, and we're excited to have you join our team! **Key Responsibilities** As a Ramp Agent, you'll be responsible for ensuring the safe and efficient handling of baggage, cargo, and mail. Your daily tasks will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, as well as guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. **Work Environment and Culture** As a Ramp Agent, you'll work in a fast-paced and dynamic environment, with a focus on safety and customer satisfaction. You'll be part of a close-knit team that's passionate about delivering exceptional service and ensuring the smooth operation of our airport logistics. Our culture is built on a shared dedication to our values of Care, Integrity, Resilience, Servant Leadership, and Teamwork. **Benefits and Perks** At arenaflex, we're committed to supporting our employees' physical, emotional, and financial well-being. Our benefits and perks include: * Competitive salary and industry-leading profit-sharing program * 401(k) with generous company contributions up to 9% * Paid time off, including a minimum of 2 weeks a year for employees with 0-4 years of service * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits * Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic Wellbeing programs to support physical, emotional, social, and financial health * Domestic and International space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare **What You Need to Succeed** To be successful as a Ramp Agent, you'll need to: * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States * Have a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Wear required company-approved Personal Protective Equipment (PPE), including hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel, subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge** While not required, the following qualifications will give you a competitive edge: * N/A **How to Apply** If you're a motivated and customer-focused individual with a passion for safety and logistics, we want to hear from you! Apply now to join our team as a Ramp Agent and take the first step towards a rewarding career with arenaflex. Apply Job! Apply for this job