**Experienced Customer Service Consultant – Work from Home (Dallas) Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced sales environments and enjoy working as part of a dynamic team? If so, we invite you to join blithequark, a leading innovator in the automotive retail industry, as a Customer Service Consultant – Work from Home (Dallas) opportunity. **About blithequark** blithequark has disrupted the auto industry by delivering honest, transparent, and high-integrity experiences that customers want and deserve. Our innovative approach to car buying and selling has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences, and we're committed to helping every associate grow their career and achieve their best, at work and in their community. **Join Our Team and Make a Difference** As a Customer Service Consultant at blithequark, you'll be the vital link between a customer's at-home and in-store experience, providing a simple and seamless process. You'll respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You'll offer support during every step of their car buying journey, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery. **Key Responsibilities:** * Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase * Use your knowledge of the blithequark inventory to guide customers towards vehicles that meet their needs * Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery * Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience * Mentor others as your skillset expands * Achieve sales targets while providing an iconic customer experience * Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license **What We Offer:** * An hourly rate, with the opportunity to earn a performance-based sales incentive in addition to your hourly rate after training * A high-energy sales environment where you'll work as a team to meet goals * Everything you need to be successful, including training and support * A wide range of customer interactions, with the ability to quickly build rapport with people and understand their needs * Opportunities for career growth and advancement, including the potential to become a mentor, manager, or business leader **Qualifications and Requirements:** * Sales and customer service experience, in an area such as retail, is preferred * Thrive in a fast-paced sales environment * Good listening skills and a strong customer focus * High level of self-motivation to achieve performance goals * Strong written and verbal communication skills * Ability to learn and master new technologies; strong computer skills * Open availability for shifts that may include nights, weekends, and holidays * Must be open to shifting schedules two times per year according to needs of the business * Hybrid role with requirement for working on site one day per week * Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location **Why Join blithequark?** * We're a recognized leader in the automotive retail industry, with a commitment to training and diversity * We're one of the FORTUNE 100 Best Companies to Work For®, and we're an equal opportunity employer * We offer a dynamic and supportive work environment, with opportunities for career growth and advancement * We're passionate about delivering iconic customer experiences, and we're committed to helping every associate grow their career and achieve their best, at work and in their community **How to Apply:** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity at blithequark. Please visit our website to learn more and submit your application. Essential Skills and Competencies: * Strong communication and interpersonal skills * Ability to work in a fast-paced sales environment * High level of self-motivation and accountability * Strong problem-solving and analytical skills * Ability to learn and master new technologies * Strong computer skills and proficiency in software applications * Ability to work in a team environment and build strong relationships with colleagues and customers Preferred Qualifications: * Sales and customer service experience in an area such as retail * Experience working in a call center or customer service environment * Knowledge of the automotive industry and sales processes * Experience with CRM software and other sales tools * Strong leadership and mentoring skills What We Offer: * Competitive hourly rate and performance-based sales incentive * Opportunities for career growth and advancement * Comprehensive training and support * Dynamic and supportive work environment * Recognition and rewards for outstanding performance * Opportunities for professional development and continuing education Work Environment and Culture: * Our work environment is fast-paced and dynamic, with a focus on delivering exceptional customer experiences * We're a team-oriented organization, with a strong emphasis on collaboration and communication * We're committed to creating a positive and inclusive work environment, with opportunities for growth and development * We offer a range of benefits and perks, including comprehensive training and support, recognition and rewards for outstanding performance, and opportunities for professional development and continuing education. Compensation and Benefits: * Competitive hourly rate and performance-based sales incentive * Comprehensive training and support * Opportunities for career growth and advancement * Recognition and rewards for outstanding performance * Opportunities for professional development and continuing education * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity at blithequark. Please visit our website to learn more and submit your application. Don't miss out on this exciting opportunity to join blithequark and make a difference in the lives of our customers. Apply today and take the first step towards a rewarding and challenging career in customer service. Apply for this job