**Experienced Data Entry Specialist – Veterinary Support and Client Services**

Are you passionate about delivering exceptional customer experiences and making a difference in the lives of pets and their owners? Do you have a strong background in data entry and a keen eye for detail? If so, we invite you to join the arenaflex team as an Experienced Data Entry Specialist – Veterinary Support and Client Services. As a key member of our dynamic team, you will play a vital role in ensuring the seamless delivery of our services to veterinary facilities and pet owners across the country. **About arenaflex** arenaflex is a leading e-commerce company that has revolutionized the way people shop for pet products. With a strong commitment to customer satisfaction and a passion for innovation, we have become the go-to destination for pet owners seeking high-quality products and exceptional service. Our team is dedicated to creating a positive and supportive work environment that fosters growth, learning, and collaboration. **Why Join arenaflex?** At arenaflex, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package that includes: * Competitive starting wages * Opportunities for wage increases after 3 months of service * A comfortable and controlled work environment * A 20% discount program for all employees on pet-related products * 401(k) matching program * Regular team-building events and company-sponsored lunch meetings * Professional development and advancement opportunities * Paid time off and holidays * Comprehensive health insurance * Access to our employee assistance program * And many more benefits! **Responsibilities:** As an Experienced Data Entry Specialist – Veterinary Support and Client Services, you will be responsible for: * Connecting directly with veterinary facilities to arrange prescription approvals, resolve client issues, and clarify order requests * Conducting thorough examinations and issue resolution to determine the best solutions for clients and partners, and following up on a case-by-case basis to resolve issues * Completing accurate and timely data entry of prescriptions into our healthcare software * Maintaining a high level of quality through data entry and order handling of veterinary pharmacy orders * Working with empathy, attention to detail, patience, compassion, and kindness to clients and partners alike * Demonstrating a willingness to learn and grow with our team, and being open to feedback and constructive criticism * Communicating effectively with veterinary facilities via phone (and occasionally other channels) on various topics, primarily using our internal software and systems to explore solutions and record client notes * Expecting a significant portion of the typical business day to be spent on outbound veterinary center/client telephone contacts **Requirements:** To be successful in this role, you will need: * 2 years of experience working in a client or healthcare-focused environment * Excellent communication skills (written, verbal, and listening) * Ability to multitask (e.g., chatting on the phone while exploring on the computer and taking notes) * A strong sense of ownership, self-motivation, and attention to detail * Proficiency with Microsoft Office * High school diploma or equivalent * Ability to obtain and maintain a Pharmacy Technician License from the Kentucky Board of Pharmacy * Strong decision-making skills * Ability to perform multiple tasks and excel in a fast-paced environment * Flexibility to adjust to changing business needs and adapt to new situations * Ability to pass a background check and maintain confidentiality and security of sensitive information **What We Offer:** As a valued member of our team, you will enjoy: * A competitive salary of $28/hour * Opportunities for professional growth and development * A dynamic and supportive work environment * A comprehensive benefits package * A chance to make a real difference in the lives of pets and their owners * And many more benefits! **How to Apply:** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and values, and to submit your application. We look forward to hearing from you! Apply Now! Apply for this job