**Experienced Full Stack Customer Support Representative – Live Chat & Email Support for blithequark**

Remote, USA Full-time
Are you a motivated and detail-oriented individual looking for a flexible, beginner-friendly remote career opportunity? Do you want to work with a fast-growing digital membership company that offers personal development resources, online training programs, and productivity software to users worldwide? Look no further! blithequark is seeking experienced full stack customer support representatives to join its global team and provide fast, structured, and stress-free customer assistance exclusively through live chat and email. **About blithequark** blithequark is a rapidly expanding digital membership company that empowers individuals to achieve their personal and professional goals through its comprehensive suite of resources and tools. With a strong focus on customer satisfaction, blithequark is committed to providing exceptional support to its users, and we're looking for talented individuals to join our team. As a remote customer support representative, you'll play a vital role in helping users resolve common issues, such as account access, billing updates, password resets, and promotional code applications, all through simple, clear messaging platforms. **Position Overview** As a full stack customer support representative at blithequark, you'll be responsible for providing top-notch support to our users through live chat and email. You'll work closely with our team to resolve customer inquiries, troubleshoot technical issues, and maintain accurate records of all interactions. With our beginner-friendly onboarding program, you'll receive comprehensive training to ensure your success in this role. **Core Responsibilities** - Respond to customer inquiries through live chat and email dashboards, using prewritten templates and structured workflows for efficient responses - Assist users with login troubleshooting, subscription management, billing questions, and navigation support - Escalate advanced technical or billing disputes to senior support teams - Maintain accurate, clear notes and proper ticket tagging for each interaction - Stay aligned with the brand's friendly, helpful written communication style **Why This Role Fits You** - No experience necessary. Full training included at onboarding - Zero phone communication. All customer interactions are written - Flexible shifts. Choose mornings, afternoons, evenings, nights, or weekends - Weekly pay. Earn consistent income, paid every Friday - Work from anywhere. Join a fully remote, global team **Requirements to Get Started** - Laptop or desktop computer with Google Chrome browser - Stable internet connection (minimum 10 Mbps speed) - Typing speed of at least 45 WPM - Strong written English and attention to detail - Self-motivation and focus during independent work hours **Compensation & Scheduling Details** - Starting pay: $25/hour - Opportunity to earn $30–$35/hour after 30 evaluated shifts with strong QA and customer satisfaction ratings - Shifts are self-scheduled weekly using an internal scheduling tool. Morning, evening, overnight, and weekend shifts available based on your preference. Minimum commitment: 15 hours per week. **Training Timeline** - 2-hour onboarding walkthrough covering systems, workflows, and customer support best practices - Hands-on simulation exercises with chat and email ticketing - First live shift reviewed by QA for feedback and support - Paid work typically begins within 3–5 business days after completing training **Example Shift Flow** You log in for a Monday 5 PM–11 PM shift. You help a user redeem a loyalty discount, assist another in recovering a forgotten password, and guide a third through upgrading their subscription plan. Every case is handled through clear, templated written messages—no phone conversations, no Zoom meetings. **What New Remote Chat Agents Are Saying** "I didn't have any prior experience, but the onboarding covered everything. I was earning real money within my first week." – Amanda S., Toronto, CA "This is the perfect remote job for someone who wants professional experience without dealing with phones or pushy sales." – Tyler J., London, UK **FAQs** Is this really beginner-friendly? Yes. Full training is provided and no previous customer service experience is required. Are there any phone or video call requirements? No. You will support customers exclusively through chat and email. Can I work weekends or only at night? Yes. Flexible scheduling allows you to pick shift blocks that match your availability. **Apply Now – Build Your Remote Career Starting Today** If you're ready to start your remote career with a fast-growing digital membership company, click the Apply Now button to apply for this exciting opportunity. Get trained, get paid weekly, and start helping real users—all without needing to pick up a phone. Apply Now Apply for this job
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