**Experienced Full Stack Product Manager – Conversational AI and Live Chat Support**
**Join arenaflex, a leading innovator in the financial services industry, as we revolutionize the way we interact with our customers through cutting-edge conversational AI technology.** **About arenaflex** arenaflex is a global leader in the financial services industry, providing innovative solutions to help individuals and businesses manage their finances. Our mission is to empower our customers to achieve their financial goals through personalized experiences and expert guidance. We are committed to fostering a culture of innovation, inclusivity, and excellence, and we are seeking talented individuals to join our team. **Job Summary** We are seeking an experienced Full Stack Product Manager to lead the development and implementation of our conversational AI and live chat support solutions. As a key member of our Digital Product Management team, you will be responsible for shaping the strategy and direction of our conversational AI platform, working closely with cross-functional teams to deliver high-quality products that meet the needs of our customers. **Key Responsibilities** * Lead the development and implementation of our conversational AI and live chat support solutions, working closely with engineers, data scientists, and product designers to deliver high-quality products that meet the needs of our customers. * Collaborate with stakeholders to define product requirements, develop product roadmaps, and prioritize features and functionality. * Work with data scientists to analyze customer data and develop insights that inform product development and improvement. * Develop and maintain relationships with key stakeholders, including business leaders, product managers, and engineers. * Communicate product vision and strategy to cross-functional teams and stakeholders. * Lead product testing and post-launch analysis to identify areas for improvement and optimize product performance. * Develop and maintain product documentation, including product requirements documents, user manuals, and technical guides. * Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to inform product development and strategy. **Essential Qualifications** * Bachelor's degree in Computer Science, Engineering, or related field. * 5+ years of experience in product management, with a focus on conversational AI and live chat support. * Proven track record of delivering high-quality products that meet customer needs and exceed business expectations. * Strong understanding of conversational AI and live chat support technologies, including natural language processing, machine learning, and chatbot development. * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. * Strong analytical and problem-solving skills, with the ability to analyze complex data and develop insights that inform product development and improvement. * Experience with Agile development methodologies and version control systems, such as Git. **Preferred Qualifications** * Master's degree in Computer Science, Engineering, or related field. * 7+ years of experience in product management, with a focus on conversational AI and live chat support. * Experience with cloud-based platforms, such as Amazon Web Services or Microsoft Azure. * Experience with DevOps practices and tools, such as Jenkins or Docker. * Familiarity with data visualization tools, such as Tableau or Power BI. * Experience with machine learning and artificial intelligence frameworks, such as TensorFlow or PyTorch. **Skills and Competencies** * Strong understanding of conversational AI and live chat support technologies. * Excellent communication and collaboration skills. * Strong analytical and problem-solving skills. * Experience with Agile development methodologies and version control systems. * Strong understanding of cloud-based platforms and DevOps practices. * Familiarity with data visualization tools and machine learning frameworks. * Ability to work effectively in a fast-paced, dynamic environment. **Career Growth Opportunities and Learning Benefits** * arenaflex is committed to providing opportunities for career growth and development, including training and education programs, mentorship, and career advancement opportunities. * Our team is passionate about innovation and learning, and we encourage our employees to explore new technologies and approaches. * We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. * arenaflex is an equal opportunity employer, and we are committed to fostering a diverse and inclusive work environment. **Work Environment and Company Culture** * arenaflex is a global company with a diverse and inclusive work environment. * Our team is passionate about innovation and learning, and we encourage our employees to explore new technologies and approaches. * We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. * arenaflex is committed to providing opportunities for career growth and development, including training and education programs, mentorship, and career advancement opportunities. **Compensation, Perks, and Benefits** * arenaflex offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. * We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. * arenaflex is committed to providing opportunities for career growth and development, including training and education programs, mentorship, and career advancement opportunities. * Our team is passionate about innovation and learning, and we encourage our employees to explore new technologies and approaches. **How to Apply** If you are a motivated and experienced product manager with a passion for conversational AI and live chat support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal opportunity employer, and we are committed to fostering a diverse and inclusive work environment. We welcome applications from diverse candidates, including individuals with disabilities, veterans, and members of underrepresented groups. Apply for this job