**Experienced Full Stack Social Media Customer Support Manager – Remote Work Opportunity at blithequark**

Are you a highly motivated and results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join blithequark as a Full Stack Social Media Customer Support Manager, working remotely from the comfort of your own home. **About blithequark** blithequark is a pioneering company at the forefront of the electric vehicle revolution. Founded in 2003 by Martin Eberhard and Marc Tarpenning, our company is named in tribute to the visionary inventor and electrical engineer Nikola Tesla. With a commitment to accelerating the world's transition to sustainable energy, we're dedicated to making electric vehicles accessible to everyone. Our mission is to drive innovation, push boundaries, and create a better future for all. **Job Summary** As a Full Stack Social Media Customer Support Manager at blithequark, you'll be responsible for leading a team of retail veterans and innovators in delivering exceptional customer experiences across multiple channels. You'll work closely with your Store Manager to develop and implement strategies that drive sales growth, improve customer satisfaction, and enhance brand awareness. Your expertise will be essential in identifying opportunities to boost Tesla's brand presence and create more Tesla owners in your local market. **Key Responsibilities** * Business Strategy: Collaborate with the Store Manager to align on business objectives and strategies, showcasing sales leadership through active floor presence and job shadowing (70% of the time) * Customer Excellence: Ensure all team members deliver a top-notch customer experience, proactively addressing and resolving any concerns related to vehicle quality and readiness * Team Development: Recruit, train, and develop administration and staff, maintaining high position satisfaction, providing continuous performance assessments, and ensuring adherence to blithequark's policies and procedures * Brand Standards: Maintain brand principles through office maintenance, display area presentation, and cost control, while ensuring consistency with blithequark's dress code standard and preparation rules **What You'll Bring** * Bachelor's degree or 2+ years of relevant experience in a proven track record of meeting or exceeding objectives * Self-starting business visionary with outstanding leadership skills, exceptional attention to detail, and the ability to focus on multiple tasks while adhering to business-critical deadlines * Excellent written and verbal communication skills with a dedicated and moral approach to sales and sales tasks * Ability to foster collaborative relationships and serve as a well-respected, trusted partner * Ability to work nights and weekends in a retail environment, ability to move as needed * Valid driver's license in the state of work and ability to obtain necessary state licensing, where applicable * This role requires you to have an Engine Vehicle Salesman Permit issued by the Virginia State Department of Motor Vehicles. Without the sales rep permit, you cannot participate in sales activities * To determine if you are eligible for the sales permit, please contact the licensing office nearest you in the state of business. **Pay and Benefits** * Competitive compensation, as a full-time blithequark employee, you are eligible for the following benefits at day 1 of hire: + Aetna PPO and HSA plans > 2 clinical plan options with $0 premium deduction + Family-building, fertility, adoption, and surrogacy benefits + Dental (including orthodontic inclusion) and vision plans, both have options with a $0 premium contribution + Employer Paid (Health Savings Account) HSA Contribution when signed up for the High Deductible Aetna clinical plan with HSA + Medical and Ward Care Flexible Spending Accounts (FSA) + LGBTQ+ care attendant services + 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits + Employer-paid Basic Life, AD&D, short-term and long-term disability insurance + Employee Assistance Program + Sick and Vacation (Strategic scheduling for pay positions), and Paid Holidays + Back-up childcare and nurturing support resources + Intentional benefits to include: basic illness, hospital reimbursement, accident protection, theft, and legal services, and pet protection + Weight loss and Tobacco End Programs + Tesla Babies program **Worker Benefits** * Employee limits and benefits program * blithequark is an Equal Opportunity/Governmental policy regarding minorities in society business focused on diversity in the workplace. All qualified candidates will receive consideration for work regardless of race, ethnicity, religion, sex, sexual orientation, age, public origin, disability, protected veteran status, gender identity, or any other element protected by relevant government, state, or local regulations. * blithequark is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you require any accommodations during the screening. * For quick access to screen reading technology compatible with this website, click here to download a free compatible screen reader (free step-by-step tutorial can be viewed here). Please contact [email protected] for additional information or to request accommodations. * Security is a top priority for blithequark. We incorporate it into our products and view it as a fundamental part of our business. To learn more about the information we collect and process as part of your application, please view our blithequark Ability Protection Notice **How to Apply** * All eligible candidates can apply for this job as mentioned below * Read the official notification carefully from the official website * Read the Notification Carefully Before Applying * Fill out the Application Form (The link is given below) * Attach the Required Document and Passport Size Photo with Signature * Then Submit. Done. Apply Job! Apply for this job