**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Opportunity with arenaflex**

Remote, USA Full-time
At arenaflex, we're revolutionizing the customer experience industry with our innovative approach to customer support. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's dedicated to delivering exceptional support experiences to our clients' customers. If you're passionate about making a difference in people's lives and are looking for a challenging and rewarding role, we want to hear from you! **Why arenaflex?** arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner of 750+ leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every interaction, no matter how small, has a significant impact on our customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat to our clients' customers * Delivering an exceptional support experience that exceeds customer expectations * Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs * Providing a memorable and delightful experience that leaves a lasting impression * Working collaboratively with our team to resolve customer issues and improve our processes **What We Offer:** * **Remote work opportunity**: Work from the comfort of your own home and enjoy a flexible schedule that suits your needs * **Computer equipment provided**: We'll provide you with the necessary computer equipment to perform your job duties, including a monitor, keyboard, and mouse * **Full-Time Schedule**: Enjoy a full-time schedule with opportunities to work overtime and earn extra income * **Flexibility of a seasonal role**: Take advantage of our seasonal role with the opportunity to become permanent and enjoy long-term career growth * **Competitive hourly rate**: Earn $14/hour and participate in incentive opportunities to boost your earnings * **Hands-on, 100% paid training**: Receive comprehensive training to help you succeed in your role and develop new skills * **Internal Mobility**: Enjoy opportunities for career growth and advancement within arenaflex, with 84% of our managers promoted from within * **Employee discounts**: Take advantage of exclusive discounts on products and services from our partners * **Referral bonuses**: Earn bonuses for referring friends and family to arenaflex * **EverBetter wellness program**: Enjoy access to our wellness program, designed to support your physical and mental well-being **Requirements:** * **Location**: Must reside in the United States, with a preference for applicants within a 50-mile radius of our local sites * **Qualifications**: High School Diploma or GED Equivalent, 18 years of age, and flexible to meet the needs of the business * **Equipment and Internet Requirements**: Must have: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair **About arenaflex:** arenaflex is a global leader in the customer experience (CX) industry, with a presence in over 45 countries and a team of 170,000 associates worldwide. We're the trusted partner of 750+ leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every interaction, no matter how small, has a significant impact on our customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. **Get to know us:** Visit our website at [www.arenaflex.com]( to learn more about our company culture, values, and mission. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates. **Equal Employment Opportunity:** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. **Apply Now:** Ready to join our team and make a difference in people's lives? Apply now through our website or by clicking the link below: Apply Job! Apply for this job
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