**Part-time Chat Specialist – Customer Service Representative for Automotive and Recreational Vehicle Sales, Service, Finance, and General Dealership Questions**

Are you a customer service enthusiast with a passion for technology and a knack for providing top-notch support? Do you enjoy working in a fast-paced environment where no two interactions are ever the same? If so, we invite you to join our team at blithequark as a Part-time Chat Specialist in College Station, TX. **About blithequark** blithequark is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our mission is to empower our dealer clients to succeed in the digital age by delivering exceptional customer experiences through our cutting-edge technology and dedicated team of professionals. As a Part-time Chat Specialist, you will play a vital role in helping us achieve this mission by providing expert support to our customers via online chat. **Responsibilities** As a Part-time Chat Specialist, you will be responsible for handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and helping customers schedule appointments. Your duties will include: * Handling customer inquiries via online chat, responding to questions and concerns in a timely and professional manner * Providing accurate and up-to-date information about products and services, including features, benefits, and pricing * Narrowing down on appointment information to schedule appointments and ensure seamless communication between customers and dealerships * Developing and maintaining a knowledge base of the ever-evolving products and services, staying up-to-date on the latest developments and trends * Capturing customer contact information for lead generation and client review, ensuring that all interactions are documented and tracked * Summarizing interactions based on customer needs for client review, providing valuable insights and feedback to improve customer experiences * Collaborating with internal teams to resolve customer issues and concerns, ensuring that all customers receive the highest level of support and satisfaction **Qualifications** To succeed as a Part-time Chat Specialist, you will need to possess the following qualifications: * Previous experience in retail customer service or the automotive industry is preferred but not necessary * Ability to type at least 35 WPM, with 40 and above preferred * Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite * Strong ability to multitask, with gaming experience a plus * Positive and professional demeanor, with excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment * Strong problem-solving skills, with a focus on finding creative solutions to complex customer issues **Requirements** To be considered for this role, you must be able to: * Attend 4 weeks of training, Tuesday-Saturday between the hours of 10:00am-6:30pm CST * Work 5-hour time blocks daily after completing training * Type at least 35 WPM, with 40 and above preferred * Possess a positive and professional demeanor * Demonstrate excellent written and verbal communication skills * Adapt to change and enjoy a quick-paced work environment * Have gaming experience, although not required **Benefits** As a Part-time Chat Specialist at blithequark, you will enjoy a range of benefits, including: * Comprehensive training programs to help you develop your skills and knowledge * A dynamic and supportive work environment, with opportunities to collaborate with internal teams and contribute to the success of our dealer clients * Competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off * Access to our state-of-the-art facility amenities, including onsite dining, medical center, and fitness center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation * A non-smoking environment, promoting a healthy lifestyle and well-being **Why Join blithequark?** At blithequark, we are passionate about delivering exceptional customer experiences and empowering our dealer clients to succeed in the digital age. As a Part-time Chat Specialist, you will be part of a dynamic and supportive team that is dedicated to making a difference in the lives of our customers. If you are a customer service enthusiast with a passion for technology and a knack for providing top-notch support, we invite you to join our team and contribute to our mission. **How to Apply** If you are interested in joining our team as a Part-time Chat Specialist, please submit your application through our website. We look forward to reviewing your application and welcoming you to our team! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate on the basis of age, sex, race, color, national origin, disability, or any other protected characteristic. We encourage applicants of all ages and experience to apply, and we look forward to reviewing your application. Apply for this job