**Experienced Customer Service Representative/Data Entry Specialist – Remote Opportunity with arenaflex**

At arenaflex, we're a dynamic and forward-thinking organization that's dedicated to delivering exceptional customer experiences and innovative solutions to our clients. As a Customer Service Representative/Data Entry Specialist, you'll play a pivotal role in ensuring the smooth operation of our business by providing top-notch customer service and accurately entering data. With comprehensive training and a flexible remote work setup, you'll have the opportunity to grow and thrive in a supportive and collaborative environment. **About arenaflex** arenaflex is a leading global business process outsourcing (BPO) and marketing firm with a 30-year track record of success. Our team of talented professionals from around the world allows us to offer our clients deep cost savings and a wide range of service solutions. From operational support to customer service and digital marketing, we're dedicated to helping our clients achieve their goals and succeed in today's fast-paced business environment. **Key Responsibilities** As a Customer Service Representative/Data Entry Specialist, you'll be responsible for: * Reviewing and completing Enrichment Tasks as defined and trained by our clients * Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses * Transferring data from various sources into electronic files and/or digital databases systems * Sorting and organizing data * Involved with either voice or non-voice processes, as required * Managing either inbound/outbound calls in a professional manner * Verifying information provided to our client by 3rd party entities by using online databases to cross-check information * May be required to perform additional duties and tasks as required by the Company **Why Join arenaflex?** * This is a full-time, 100% remote position where you'll work from home and enjoy the flexibility and convenience of a remote work setup * You'll have clear goals and the training resources you need to deliver, with the freedom to execute and deliver in a way that works best for you * Our team is dedicated to supporting your growth and development, with opportunities for career advancement and professional growth * You'll be part of a dynamic and collaborative team that's passionate about delivering exceptional customer experiences and innovative solutions **Qualifications** To be successful in this role, you'll need: * Willingness to work on both, voice and non-voice processes * Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus * Excellent written and verbal communication skills * Availability to work 40 hours per week, starting immediately * Adaptability and flexibility, with the ability to work with process and information changes * Ability to work independently or as an active member of a team * Support for a WFH setup * A stable internet connection * A computer-savvy candidate is preferred **What We Offer** * Competitive compensation and benefits package * Opportunities for career advancement and professional growth * Comprehensive training and development programs * Flexible remote work setup with the freedom to work from home * Collaborative and dynamic team environment * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and customer-focused individual with a knack for data entry and a passion for delivering exceptional customer experiences, we'd love to hear from you. Please submit your current resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you and explore how you can join our team at arenaflex. Apply Now! **About arenaflex** arenaflex is a U.S.-based global BPO and marketing firm with a 30-year track record of success. Our talent–drawn from the United States, Canada, Philippines, India, Colombia and more–allows clients deep cost savings, and our service solutions include: * Operational support, such as finance, accounting, virtual assistants and project management * Customer service and business development, like lead generation, bilingual call centers, voice/chat support and appointment setting * Digital marketing, including content creation, web design, SEO, and social media management * Technology solutions, such as data management, Big Data analytics, and AI integration Check out our website to see how you can achieve your goals with a global workforce. Check out our jobs board for the latest openings, to see if our values align, and if you'd be a good fit to join our team. Apply for this job