**Experienced Full Stack Customer Service Representative – Outbound Engagement & Quality Assurance (Part-Time, Fully Remote)**

Are you a highly motivated individual looking for a new challenge that will help you grow professionally and personally? Do you want to join a dynamic team that values its employees and provides opportunities for advancement? Look no further than blithequark, a market leader in the industry, where we are dedicated to delivering exceptional service to our customers and creating a positive work environment for our team members. At blithequark, we believe that our employees are the key to our success, and we are committed to providing them with the tools, training, and support they need to excel in their roles. We are a growing company with a fleet of vehicles and a team of enthusiastic employees who are passionate about delivering quality service to our customers. We are looking for a highly motivated and well-spoken individual to join our team as an Outbound Customer Service Representative. **About blithequark** blithequark is a leading provider of [industry-specific services], with a reputation for delivering exceptional service to our customers. We are committed to maintaining our position as Brooklyn's #1 rated service company, and we are looking for talented individuals who share our vision and values. With generations of experience delivering high-quality service to thousands of customers, we are dedicated to providing our customers with the best possible experience. **Job Summary** We are seeking a highly motivated and well-spoken individual to join our team as an Outbound Customer Service Representative. This is a part-time, fully remote position that requires a high level of customer interaction and a strong ability to communicate effectively with customers over the phone and via email. The successful candidate will be responsible for checking in with customers to perform quality control check-ins, updating them on our growth, and communicating crucial details regarding our services. They will also be responsible for making personal connections with homeowners while treating them with the highest level of respect to achieve 100% customer satisfaction. **Key Responsibilities** * Outbound calling and emailing to follow up on previous service to ensure trusted service quality * Update clients on upcoming offers and packages to help improve their home and life quality * Update internal database with critical details and special requests from homeowners * Provide outstanding customer service through interactions with homeowners over phone and email * Check in with customers to perform quality control check-ins and update them on our growth * Communicate crucial details regarding our services to customers and match them with the right services and set proper expectations **Typical Duties** * Outbound calling and emailing to follow up on previous service to ensure trusted service quality * Update clients on upcoming offers and packages to help improve their home and life quality * Update internal database with critical details and special requests from homeowners * Provide outstanding customer service through interactions with homeowners over phone and email * Participate in all required staff meetings and trainings * Help maintain and promote a high company morale, professional, and friendly work environment * All facets of office duties including keeping up with social media **Job Requirements** * Follow the outline of company policies and procedures * Communicate professionally and respectfully with customers, office staff, and coworkers * Outgoing, professional, clean-cut, aggressive, and drug-free * Participate in all required staff meetings and trainings * Help maintain and promote a high company morale, professional, and friendly work environment * All facets of office duties including keeping up with social media **Essential Qualifications** * High school diploma or equivalent * 2 years of customer service experience * Excellent communication and interpersonal skills * Ability to work independently and efficiently * Strong problem-solving and critical thinking skills * Ability to work in a fast-paced environment and meet deadlines **Preferred Qualifications** * Experience in a similar role or industry * Knowledge of customer service software and systems * Ability to work in a team environment and build strong relationships with colleagues * Strong organizational and time management skills * Ability to adapt to changing priorities and deadlines **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work independently and efficiently * Strong problem-solving and critical thinking skills * Ability to work in a fast-paced environment and meet deadlines * Strong organizational and time management skills * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing our employees with opportunities for growth and development. We offer a range of training programs and resources to help our employees build their skills and advance in their careers. Our employees also have access to a range of benefits, including flexible scheduling, work-from-home options, and a competitive compensation package. **Work Environment and Company Culture** blithequark is a dynamic and fast-paced work environment that values its employees and provides opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a set of core values that include: * Safety First For Our Family and Theirs – Think Twice, Act Once * Delivering WOW Through Service* – Exceeding Every Customer’s Expectations * Demonstrate Highest Level of Integrity* – Doing the Right Thing Even When No One is Watching * Great Place to Work* – All for One and One for All **Compensation, Perks, and Benefits** We offer a competitive compensation package, including a base hourly rate of $15.00 per hour, plus commission. We also offer a range of benefits, including flexible scheduling, work-from-home options, and a comprehensive benefits package. **How to Apply** If you are a highly motivated and well-spoken individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. **Contact Information** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you! [insert contact information] **Apply Now** To apply for this exciting opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job