**Experienced Virtual Customer Service Representative – Flexible Work Schedule and Unlimited Earning Potential**

Are you looking for a career that offers flexibility, autonomy, and unlimited earning potential? Do you have a passion for delivering exceptional customer service and a knack for problem-solving? Look no further than blithequark, a leading provider of virtual customer service solutions. As an Independent Contractor with blithequark, you'll have the freedom to choose when and where you work, while enjoying the benefits of being your own boss. **About blithequark** blithequark is a well-established company that has been ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs. We pride ourselves on providing our clients with exceptional customer service, while offering our Independent Contractors the flexibility and autonomy they need to succeed. With a variety of programs available, you'll have the opportunity to work with a range of clients across different industries, including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, and Tax Support. **Key Responsibilities** As an Independent Contractor with blithequark, you'll be responsible for providing virtual customer service to our clients' customers. This will involve: * Conducting inbound and outbound customer service calls with customers * Creatively problem-solving to resolve customer issues * Quickly assessing customer needs and providing sound solutions * Providing a high-level of customer service * Documenting details of all calls and customer interactions * Managing through multiple systems, programs, and screens simultaneously **Essential Qualifications** To succeed as an Independent Contractor with blithequark, you'll need: * A minimum of 1 year of customer service experience * Excellent communication and problem-solving skills * Ability to work independently and manage your own schedule * Basic typing skills and computer literacy * Strong customer service and written skills * Comfortable empathizing and remaining patient with difficult callers **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience handling inbound and outbound calls * Familiarity with multiple systems, programs, and screens * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and prioritize tasks effectively **Skills and Competencies** To succeed as an Independent Contractor with blithequark, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Ability to work independently and manage your own schedule * Strong problem-solving and analytical skills * Ability to prioritize tasks effectively and manage multiple projects simultaneously * Strong customer service and written skills * Comfortable empathizing and remaining patient with difficult callers **Career Growth Opportunities and Learning Benefits** As an Independent Contractor with blithequark, you'll have the opportunity to: * Develop your skills and expertise in customer service and problem-solving * Work with a variety of clients and industries, expanding your knowledge and experience * Enjoy the flexibility and autonomy to choose when and where you work * Earn unlimited earning potential, based on your performance and availability * Access to training and development opportunities to help you succeed in your role **Work Environment and Company Culture** As an Independent Contractor with blithequark, you'll have the flexibility to work from anywhere, at any time. Our company culture is built on the principles of flexibility, autonomy, and customer service excellence. We're committed to providing our Independent Contractors with the tools and support they need to succeed, while enjoying a healthy work-life balance. **Compensation, Perks, and Benefits** As an Independent Contractor with blithequark, you'll be responsible for your own tax obligations and expenses. However, you'll have the opportunity to earn unlimited earning potential, based on your performance and availability. Our programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. You may also receive performance-based pay or other incentives. **Application and Certification Process** To become an Independent Contractor with blithequark, you'll need to: * Complete an application to join blithequark Nation * Pass a background and credit check (with a $45 processing fee paid directly to our vendor) * Sign an Independent Contractor Agreement * Complete a W9 form * Opportunities that you choose may have additional requirements, including certification specific to a program **Program Metrics Requirements** Some programs may require Independent Contractors to provide services above posted minimum standards to maintain eligibility. These requirements will be clearly outlined in the program details. **Availability** As an Independent Contractor with blithequark, you'll have the flexibility to choose your own schedule, working in 30-minute blocks. You'll be able to dictate when and how often you commit to servicing our clients, with the opportunity to earn higher earning potential as you take on more work. **Technology Needed for Success** To succeed as an Independent Contractor with blithequark, you'll need to have access to a computer and a reliable internet connection. Please review our basic technology requirements by clicking here. Some clients may require additional security measures and technology equipment. **What's Next?** If you're ready to join blithequark Nation and start your journey as an Independent Contractor, submit your application today! Once qualified, a member of our team will reach out with next steps. **Get Ready to Join blithequark Nation!** We're currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY. Apply now and take the first step towards a flexible and rewarding career as an Independent Contractor with blithequark! Apply for this job